Regardless of whether they're customers, co-workers, or worse yet, family members, difficult people - the stubborn, obnoxious, and belligerent (S.O.B.s) - can take you out of your zone and drain your time, energy, enthusiasm, and more. The existence of difficult people is a personal and business fact of life, and in this Livestream Dave shares key insights to help deal with them effectively.
This session will be recorded live and shared with all registrants.
Missed one of our past livestream training sessions? No worries! You can get caught up by downloading the recordings below.
Ruts are never the result of something you did last night, but are created by a series of accumulative actions over time. In this Livestream, Dave gives immediately applicable steps - starting with re-energizing your thinking and focus - to get out of a personal or business rut, and to keep rolling so the rut you're in is your last one.
Many competent, high-integrity people are often overly sensitive in a manner that makes it difficult to give them feedback, correct their performance, apply consequences, and hold them accountable - among other things. This stifles both the person and the team's growth. In this Livestream Dave offers strategies for tweaking your approach and creating the conditions that help you bring the best out of that person.
We can "choke" in sales or business, just like in sports, when our concern over outcomes inhibits our ability to execute. In this Livestream, Dave discusses the mental and structural strategies necessary to win the moment and watch the outcomes take care of themselves - and to coach others to do likewise.
The best idea, process, strategy or goal isn't worth much if people don't buy into it. In this session Dave presents specific steps you can take to set up change intentionally and wisely, introduce it effectively, and overcome resistance that may ensue throughout the process.
Keeping yourself and others motivated is a persistent challenge both during times of difficulty as well as prosperity. It’s essential to develop habits and disciplines to generate more motivation from the inside-out, and to become less dependent on external stimuli for daily motivation; and to coach others in your life to do likewise. This program will outline ten simple steps that create and sustain your personal motivation day-in and day-out, while helping you to impart the same principles to others. You’ll learn:
In a world where political correctness, entitlement and considering baseline effort as "heroic" are increasingly prevalent, leaders must work harder to reshape their leadership style and culture to maximize performance. In this program Dave outlines five key points (including the FAIR technique for balancing firmness, accountability, instruction, and respect) with supporting analogies to help you in your endeavor. We do not recommend this program for those overly sensitive or quick to take offense.
Any journey to greatness starts with a key understanding that in order to consistently achieve personal and professional goals you've never reached before, you must consistently do DAILY what you've never done before. In short, the goal must be to make each day a masterpiece. In this livestream Dave shares 5 steps to make every day a masterpiece - and every day means every day!
Because the cost of hiring errors is staggering, the ability to assess and hire great people, while weeding out "polished pretenders" is one of a leader's most important roles. You must have the right plan, structure, skillset, and mindset. This session covers all these aspects in very specific detail:
The costs that poor performance inflicts on your organization aren't a one-time-lump-sum payment; rather, it's misery on the installment plan. Poor performance persists in picking your pocket daily in the form of: lost production, broken momentum, lower employee morale, weakened brand and personal credibility, and more. It's a leader's duty to deal with poor performance quickly, professionally, humanely, and effectively, and in this Livestream Dave shows you how to confront and turn around poor performance.
Too many people have to work longer hours because they're not effective enough during normal hours. They major in minor things, confuse speed with direction, mistake motion for progress, and think activity is accomplishment. Their primary result of this "glorification of busyness" is to be tired and unfulfilled too often. In this Livestream, Dave shares his personal strategies for mastering your time, making each day a masterpiece, and taking your results to an entirely new level - in less time.
Your culture always provides someone an edge: you or your competition. In this livestream, Dave covers the two non-negotiable pillars for creating a high accountability, higher performance culture. Dave will clearly define each pillar and provide multiple strategies to support and leverage them for better DAILY performance. The techniques are immediately actionable and will quickly improve team focus, morale, and execution. In uncertain times there is LESS MARGIN FOR ERROR. This is why NOW is the time to focus on the components of your culture that will improve both accountability and performance, and provide you with a significant competitive advantage in your marketplace in the months ahead.
Gain the skills you need to not just recover from this current crisis, but make it pay you and position yourself to be better than you were before. In this session, Dave covered six strategies for shifting your - and your team's - mindset from being the "bag" to the "boxer;" accelerating momentum; consolidating positive change; unifying the team; and using the lessons and opportunities of the current crisis as a catalyst to become BETTER than you were before it began.